Gaming is entertainment — not a livelihood. jelivio wants every player to play with enjoyment, safety, and responsibility. Here you will find all the tools, guides, and support to keep your gaming experience healthy and fulfilling.
Jelivio believes gaming should be entertainment, not a burden. We are always here for you.
We believe that with the right tools, anyone can enjoy gaming responsibly. That's why jelivio provides multiple protection features completely free of charge.
You are in control of how much you deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded.
Set a limit on how long you play in one session. Once the time is up, the platform will automatically prompt you to take a break.
Need to clear your head? Take a voluntary break of 24 hours to 30 days. Your account will be temporarily suspended for the duration.
If you feel you need a long break, you can self-exclude for between 6 months and 5 years. During this period, no account access is possible.
Once you have lost a set amount, the game will stop automatically — so you never risk losing more than you can afford.
View a summary of your monthly spend, gaming time, and wins and losses at any time. Transparency is at the heart of what we do.
This is a sample illustration. Assess your own habits honestly.
Responsible gaming means enjoying gaming as entertainment — not as a source of financial stress or anxiety. At jelivio, we believe that with the right mindset and a solid plan, gaming can be a genuinely enjoyable experience.
Online gaming, casino, or betting — these are forms of entertainment. But when someone keeps playing to chase lost money, or uses household funds to gamble, that's when problems begin. jelivio never wants any of its players to reach that point.
The core principles of responsible gaming are: setting a budget, sticking to time limits, accepting losses gracefully, and knowing when to stop. Following these principles keeps gaming enjoyable for life.
Many people don't realise when their gaming habits are getting out of hand. If you notice the signs below, it's important to take them seriously and seek support right away.
Read through the questions below and be honest with yourself. This is a self-help check — there are no right or wrong answers. If you answer "Yes" to most of them, please reach out to our support team.
Have you ever spent more than your planned budget and regretted it afterwards?
After a loss, have you ever placed bigger bets thinking "I'll win it back this time"?
Have family members or friends ever expressed concern about your gaming habits?
Do you feel restless or irritable when you are unable to play?
Have you ever used money set aside for daily essentials on gaming?
Have you repeatedly tried to stop gaming but failed?
When you register with jelivio, you get access to all responsible gaming tools completely free. They are easy to set up and can be changed at any time.
After logging in, click your profile icon in the top right corner and look for the "Responsible Gaming" option.
Set a maximum deposit limit on a daily, weekly, and monthly basis. Lowering a limit takes effect immediately; increasing a limit takes effect after 24 hours.
Set a limit on how long you play in one session. When the time is up, you will receive a notification and be automatically logged out.
Take a voluntary break of anywhere from 24 hours to 5 years whenever you feel you need one. You will not be able to log in until the break period has ended.
Review your gaming report at least once a month. It helps you stay aware and make informed decisions.
Jelivio is a strictly 18+ platform. We are committed to keeping minors protected from any form of gaming.
If you feel gaming is affecting your life, don't try to handle it alone — reach out for support immediately. jelivio's support team and a range of professional organisations are always ready to help.
Log in to the platform and speak directly with one of our agents via live chat.
Available 7 days a week, 24 hours a day — including public holidays.
These tools are completely free and can be activated at any time from your account settings.
Set the maximum amount you are comfortable depositing per day, week, or month. Lowering your limit takes effect immediately. Raising it requires a 48-hour cooling-off period — this is by design, for your protection.
FreeSet a limit on your continuous play time. Choose 30 minutes, 1 hour, or any duration you prefer. When the time is up, you will receive a reminder notification and your session will end automatically.
FreeOnce you have lost a set amount, the game will stop automatically. This protects you from sudden large losses. You can set separate limits on a daily, weekly, and monthly basis.
FreeSuspend your account for a cooling-off period of 24 hours to 30 days. During this time, neither login nor deposits will be possible. The account will reactivate automatically once the period ends.
FreeIf you want to stay away from gaming for an extended period, you can self-exclude for anywhere between 6 months and 5 years. This cannot be cancelled before the set period ends. It is the strongest protection tool available.
Permanent BreakSee your complete gaming history — when you played, how much you deposited, and how much you won or lost — all in full transparency. Assess your own habits and make informed decisions.
FreeGaming at jelivio is more than just the thrill of winning — it's a safe, enjoyable, and responsible experience. Register today and get started with our responsible gaming tools.